@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&family=JetBrains+Mono:wght@400;500;600&display=swap";:root{--font-sans:"Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, sans-serif;--font-mono:"JetBrains Mono", Fira Code, monospace;--bg-main:#0b0f19;--bg-sidebar:#0f172a;--bg-card:#1e293b73;--bg-card-hover:#1e293bb3;--bg-input:#1e293b;--bg-active:#6366f126;--border-color:#ffffff14;--border-color-hover:#ffffff26;--border-focus:#6366f1;--text-main:#f8fafc;--text-muted:#94a3b8;--text-dark:#64748b;--primary:#6366f1;--primary-glow:#6366f159;--success:#10b981;--success-glow:#10b98140;--warning:#f59e0b;--warning-glow:#f59e0b40;--danger:#ef4444;--danger-glow:#ef444440;--info:#06b6d4;--glass-blur:blur(16px);--glass-shadow:0 8px 32px 0 #0006;--glass-border:1px solid #ffffff0f;--radius-sm:6px;--radius-md:12px;--radius-lg:18px;--radius-full:9999px;--transition-fast:.15s ease;--transition-normal:.25s cubic-bezier(.4, 0, .2, 1)}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-sans);background-color:var(--bg-main);color:var(--text-main);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;overflow-x:hidden}input,textarea,select,button{color:inherit;font-family:inherit}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:var(--bg-main)}::-webkit-scrollbar-thumb{background:var(--border-color-hover);border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:var(--primary)}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes slideInRight{0%{transform:translate(100%)}to{transform:translate(0)}}@keyframes pulseGlow{0%,to{box-shadow:0 0 10px #6366f133}50%{box-shadow:0 0 20px #6366f166}}@keyframes blink{50%{opacity:.5}}.app-container{background-color:var(--bg-main);background-image:radial-gradient(at 0 0,#6366f114 0,#0000 50%),radial-gradient(at 100% 100%,#06b6d40f 0,#0000 50%);width:100vw;height:100vh;display:flex}.main-content{flex-direction:column;flex:1;height:100vh;display:flex;overflow:hidden}.glass-panel{background:var(--bg-card);-webkit-backdrop-filter:var(--glass-blur);border:var(--glass-border);border-radius:var(--radius-md);box-shadow:var(--glass-shadow);transition:border-color var(--transition-normal), background-color var(--transition-normal)}.glass-panel:hover{background:var(--bg-card-hover);border-color:var(--border-color-hover)}.sidebar{background-color:var(--bg-sidebar);border-right:var(--glass-border);z-index:10;flex-direction:column;width:260px;padding:24px 16px;display:flex}.sidebar-logo{color:var(--text-main);letter-spacing:-.025em;background:linear-gradient(135deg, var(--text-main) 30%, var(--primary) 100%);-webkit-text-fill-color:transparent;-webkit-background-clip:text;align-items:center;gap:12px;margin-bottom:32px;font-size:1.25rem;font-weight:800;display:flex}.sidebar-menu{flex-direction:column;flex:1;gap:8px;list-style:none;display:flex}.menu-item{border-radius:var(--radius-md);cursor:pointer;color:var(--text-muted);transition:all var(--transition-fast);align-items:center;gap:12px;padding:12px 16px;font-size:.9rem;font-weight:500;display:flex}.menu-item:hover,.menu-item.active{color:var(--text-main);background-color:var(--bg-active)}.menu-item.active{border-left:3px solid var(--primary);background:linear-gradient(90deg, var(--bg-active) 0%, transparent 100%)}.badge{border-radius:var(--radius-full);text-transform:uppercase;justify-content:center;align-items:center;padding:2px 8px;font-size:.75rem;font-weight:600;display:inline-flex}.badge-open{color:var(--danger);background-color:#ef444426;border:1px solid #ef444433}.badge-pending{color:var(--warning);background-color:#f59e0b26;border:1px solid #f59e0b33}.badge-solved{color:var(--success);background-color:#10b98126;border:1px solid #10b98133}.badge-closed{color:var(--text-muted);background-color:#64748b26;border:1px solid #64748b33}.badge-priority-low{color:var(--text-muted);background-color:#64748b26}.badge-priority-medium{color:var(--info);background-color:#06b6d426}.badge-priority-high{color:var(--warning);background-color:#f59e0b26}.badge-priority-urgent{color:var(--danger);background-color:#ef444426;animation:2s infinite pulseGlow}.form-input,.form-textarea,.form-select{background-color:var(--bg-input);border:1px solid var(--border-color);border-radius:var(--radius-md);width:100%;color:var(--text-main);transition:all var(--transition-fast);padding:12px 16px;font-size:.9rem}.form-input:focus,.form-textarea:focus,.form-select:focus{border-color:var(--border-focus);outline:none;box-shadow:0 0 0 3px #6366f126}.form-label{color:var(--text-muted);margin-bottom:8px;font-size:.85rem;font-weight:600;display:block}.btn{border-radius:var(--radius-md);cursor:pointer;transition:all var(--transition-fast);border:none;justify-content:center;align-items:center;gap:8px;padding:10px 20px;font-size:.9rem;font-weight:600;display:inline-flex}.btn-primary{background:linear-gradient(135deg, var(--primary) 0%, #4f46e5 100%);color:#fff;box-shadow:0 4px 14px #6366f166}.btn-primary:hover{transform:translateY(-1px);box-shadow:0 6px 20px #6366f199}.btn-secondary{color:var(--text-main);border:1px solid var(--border-color);background-color:#ffffff0d}.btn-secondary:hover{border-color:var(--border-color-hover);background-color:#ffffff1a}.header-bar{border-bottom:var(--glass-border);background-color:#0f172a66;justify-content:space-between;align-items:center;height:70px;padding:0 24px;display:flex}.content-pane{animation:fadeIn .4s var(--transition-normal);flex:1;padding:24px;overflow-y:auto}.timeline-feed{flex-direction:column;gap:20px;margin-bottom:24px;display:flex}.timeline-item{border-radius:var(--radius-md);border:1px solid var(--border-color);gap:16px;padding:16px;display:flex}.timeline-item.internal{background-color:#f59e0b0d;border-color:#f59e0b26}.timeline-item.email_in{background-color:#6366f108;border-color:#6366f11a}.timeline-item.email_out{background-color:#10b98108;border-color:#10b9811a}.timeline-item.system{color:var(--text-dark);font-size:.8rem;font-family:var(--font-mono);background-color:#0000;border-color:#0000;align-items:center;padding:4px 16px}.timeline-item.system .avatar-stub{display:none}.avatar-stub{border-radius:var(--radius-full);background-color:var(--primary);flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:.85rem;font-weight:600;display:flex}.timeline-content{flex-direction:column;flex:1;gap:6px;display:flex}.timeline-header{justify-content:space-between;align-items:center;display:flex}.sender-info{align-items:center;gap:8px;display:flex}.sender-name{font-size:.95rem;font-weight:600}.sender-email{color:var(--text-dark);font-size:.8rem}.timestamp{color:var(--text-muted);font-size:.75rem}.timeline-body{color:var(--text-main);white-space:pre-wrap;font-size:.9rem;line-height:1.5}.smtp-console{border-radius:var(--radius-md);font-family:var(--font-mono);color:#a7f3d0;background-color:#050811;border:1px solid #ffffff0d;max-height:300px;padding:16px;font-size:.8rem;overflow-y:auto}.smtp-console-line{white-space:pre-wrap;line-height:1.6}.smtp-console-line.client{color:#38bdf8}.smtp-console-line.server{color:#34d399}.smtp-console-line.header{color:#f472b6;font-weight:600}